We use a combination of NZ Couriers and PostHaste for all NZ deliveries.
A signature is required upon delivery, unless specified otherwise and we can not deliver to PO boxes.
You can return any product you have purchased from our website for exchange or a Gift Voucher of equal or greater value, within 28 days of purchase.
The product must be returned in its original condition, unopened, unused and with all manuals and instructions.
Please contact us about any returns, prior to dispatching them to us. When sending please also include your original order details.
Please bear in mind return delivery charges are the responsibility of the customer.
Delivery Times - New Zealand
Normal Delivery Times
- Auckland - usually overnight but can be up to 2 business days and an additional 2 days for Rural Delivery.
- North Island excluding Auckland - 2 business days and an additional 2 days for Rural Delivery
- South Island - 2 business days and an additional 2 days for Rural Delivery.
If you require faster delivery than this please contact us or if Rural Delivery you can direct delivery to your closest non-RD address.
Please note that during high volume times such as Christmas, courier delivery may be delayed and we cannot guarantee any delivery times.
Delivery Charges - New Zealand
Delivery Charges are based on weight, size and delivery to one of four regions; - Auckland, Waiheke / Great barrier, North Island excluding Auckland and South Island, with and without Rural Delivery
Product delivery charges, for each of the main regions are displayed when you add a product to your cart and / or when you proceed to checkout - simply choose the region your goods are being delivered to.